Many VOIP and hosted PBX providers do not offer onsite support, installs, or troubleshooting as part of their packages. They often come as additional bundles and can often cost sizable amounts, and dip into your ROI for the new business communication implementation. SCS Telcom has varying installation options available for on-site installation that are included in our quotes. We do an initial on-site assessment, the installation, and then an optional on-site training to familiarize your end users with the new equipment and to answer any questions.
Many of our competitors do not offer an initial site assessment. This can lead to trouble down the line when issues are discovered after-the-fact. How stable is your internet connection? Do you need to upgrade Internet services? What is your electrical system and how difficult is it to integrate new phones and equipment into your building? How do our software and systems interact with your current setup? Is it a good fit? We are dedicated to making your new VOIP system as simple and as effortless as possible. This is an often overlooked and under-utilized aspect of VOIP services and can get rid of a lot of headaches in the future.
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